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366 Merrimon Ave., Asheville, North Carolina 28801


Our Asheville Lawyers Protect NC Seniors from Nursing Home Abuse and Neglect

Upholding residents’ rights to quality care

A well-run nursing home is supposed to provide your loved one with a safe, healthy, vibrant place to live. Staff members have a duty to assist with activities of daily living, and medical professionals are tasked with providing quality care. Sadly, elder abuse is common in long-term care facilities. Mistreatment of nursing home residents is both unethical and illegal.

With 29 years of experience, Hensley Cloninger, P.C. handles abuse cases with the dual goal of stopping the abuse and maximizing compensation for the personal injuries your loved one sustained. We also hope that our actions can prevent other residents from suffering abuse and neglect.

North Carolina’s Bill of Rights for Nursing Home Residents

North Carolina laws guarantee all nursing home residents fundamental rights, including the right to:

  • Dignity, respect and individuality
  • Privacy in their own rooms
  • Quality and confidential medical care
  • Accurate billing information in writing
  • Freedom from mental and physical abuse
  • Contact with family, friends and other individuals and groups
  • Financial independence and respect of personal property
  • File a complaint and express grievances without fear of reprisal, restraint, interference, coercion or discrimination

Signs of elder abuse and neglect

Often, nursing home residents are unable or unwilling to complain about abusive conditions because of lack of capacity, fear or embarrassment. You can be your loved one’s eyes, ears and voice by remaining vigilant about inspecting the premises and speaking out about your concerns. Signs that may indicate abuse or neglect include:

  • Untreated bedsores
  • Uncontrolled infections
  • Undiagnosed medical conditions
  • Dehydration and malnutrition
  • Unexplained fractures, cuts and bruises
  • Frequent falls
  • Soiled bed sheets and clothing
  • Unkempt appearance
  • Lack of hygiene
  • Filth and roach or bedbug infestation
  • Depression and anxiety, especially around staff members
  • Financial problems
  • Physical or chemical restraints
  • Denied access to your loved one

Take action if you suspect nursing home abuse

Rarely does nursing home abuse occur as an isolated incident. A single incident of abusive behavior typically indicates a pattern. Therefore, it is crucial to report your suspicions immediately to protect your loved one from further harm.

Our lawyers can guide you through the legal process of filing your confidential complaint with authorities and helping your loved one recover compensation for damages she or he suffered at the long-term care facility. Before filing a personal injury lawsuit, we ensure that your family member is in a safe place. The nursing home is prohibited from retaliating against you or your loved one for filing a grievance against the entity or its employees.

Help your loved one escape nursing home abuse

If you suspect your loved one has suffered abuse in a nursing home facility, call Hensley Cloninger, P.C. at 828-348-0092 or contact us online. Our Asheville-based firm offers nursing home residents and their families a free initial consultation, and we handle abuse cases on contingency.