How to File a Complaint Against a Doctor

Legal Guidance on Bringing a Medical Malpractice Claim 

After you have sustained injuries because of a medical mistake, you likely have many questions about what you should do next. Hensley Cloninger & Greer has over 30 years of experience guiding injured patients through the legal process. Our attorneys take decisive steps to preserve your claim and protect other patients from negligent care.

Filing a Complaint with the North Carolina Medical Board

The North Carolina Medical Board issues and regulates medical licenses. This organization has the authority to discipline doctors who act in a manner that falls below the accepted standard of care. 

You can file a complaint online or by mail with the board, after which:

• The board reviews the claim to determine whether the doctor violated the Medical Practice Act
• If the board determines that your complaint indicates negligence or misconduct, your doctor is given an opportunity to respond to the grievance claim
• The board conducts a full investigation, which may include obtaining medical records or contacting you for additional information or clarification
• Upon completion of the review process — which generally takes about six months — you are notified of the decision made by the board
• The board may issue a confidential, private letter of warning to the doctor or take public action, which may include releasing a public letter of concern, imposing license restrictions, or suspending the doctor’s license. Only in the most severe cases of misconduct does the board revoke a doctor’s license.